Shipping & Returns
Red's uses USPS primarily for shipping as of 2021. All shipments will be shipped Priority unless otherwise requested.
Red's is not responsible for delays in transit caused by high package volume, weather, mechanical error, strikes, natural disasters, terrorism safety control, local carrier mis-scans or inaccurate/incomplete shipping information, and we do not require a signature for the release of any shipment. Leaving a package at an address is ultimately up to the complete discretion of the individual delivery person and is therefore entirely outside our control.
Customers are responsible for checking that all shipping information is correct before submitting an order as well as in their order confirmation email. If you need to modify the delivery address once your order has shipped, an address change processing fee may apply to your order. Once an address modification is requested, carriers require one business day to process the change, which may delay the package. Red's is not responsible for delays in transit caused by address modification.
Return & Exchange Policy
All sales are final upon shipment, pickup or delivery of an order from Red's Cake. Red's Threds sales are handled on a case by case base.